Meet DerbySoft AI Voice Agent
Modified on: 2025-12-02 11:12
Background
In the hospitality industry, routine phone calls can be a significant drain on productivity. Agents routinely spend hours on the phone to:
- Confirm bookings
- Confirm payment authorizations and virtual credit cards (VCCs)
- Chase down invoices
- Request last-minute changes
- Chase refund
These time-consuming tasks often lead to:
- Friction at check-in, due to missed or inaccurate information
- Delayed or missed payments
- Frustrated guests and staff
As hospitality companies expand, manual tasks become harder to manage and can hold back both growth and service
quality.
Our Solution
The DerbySoft AI Voice Agent enables hospitality companies to automate outbound calls to hotels, streamlining routine communications and reducing the burden on human agents. This allows teams to:
- Scale operations
- Focus on guest experience
- Improve capacity
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